Shipping & Returns

SHIPPING

AUSTRALIA

We offer free express shipping on all Australian domestic orders over $100.

For all orders under $100, a $12 shipping fee will be applied at the checkout.

All orders are sent via Australia Post eParcel on an Express delivery service. *excluding orders containing perfumes.

Please allow 1-2

3business days for dispatch from our warehouse, and a further 1-2 business days for deliveries to metropolitan areas. For regional areas, please allow 2-4 days for delivery.

 

INTERNATIONAL 

We offer trackable standard shipping on all international orders for a flat rate of $35 AUD which will be applied at the checkout.

For $35, orders will be sent out on an express and trackable service via DHL or Australia Post depending on your region. 

Please allow 1-2 business days for dispatch from our warehouse, and a further 2-5 business days for delivery depending on your location.

For further information or an approximate shipping time, please contact hello@theevangelion.com.au.

 

RETURNS

ONLINE RETURNS POLICY

We will happily accept returns on all full priced items for any reason within 14 days of receipt for a credit note or a full refund.

Domestic Australian orders can be returned at the buyers expense.

All items must be in their original condition; unworn, unused, unwashed with the swing tags attached, and are accepted at the discretion of our team.

Sale items can be returned for refund or store credit, unless Final Sale.

 

HOW TO RETURN

To request a return please contact hello@theevangelion.com.au with your order number, noting the item/s you wish to return, and the reason. 

Please allow up to 5 business days for your returned item/s to be received. You will receive an email confirmation once your return has been received and processed. If your return does not meet our return policy you will be contacted by our Customer Care team.

 

REFUNDS

Your refund will be credited to your original payment method. Please note credit card refunds may take up to 10 days to process, depending on your financial institution.

If your original payment method was via one of our partners, Afterpay or Zip Pay, your refund will be credited to your account.